Nauman Ali Hadi

Director Information Systems at Kadji Group, Douala, Cameroon February 2023 – January 2025

•           Overseeing IT operations across multiple industries including FMCG manufacturing, insurance, fintech, real estate, construction, retail and hospitality.

•           Leading IT teams in implementing strategic initiatives that enhance operational efficiency.

•           Guiding IT Managers in project execution and operations management.

IT Manager at K Hotel, Douala, Cameroon

October 2021  January 2023

•           Managed pre-opening activities for a 119-room business hotel.

•           Overlooked installation of Guest/Admin Network, IPTV, IP Telephony, Server Management, and other IT systems.

•           Directed IT operations ensuring compliance with Marriott standards.

IT PROCUREMENT MANAGER – Designation at Verge TCE, Karachi, Pakistan (Remote for

USA)

June 2021     May 2023

•           Managed IT Helpdesk for over 200 T-Mobile Premium Retailer stores across the USA.

•           Implemented proactive reporting systems and setup of surveillance for theft prevention.

•           Documented SOPs and policies for the Helpdesk department and set KPls.

•           Looked after procurement of IT hardware, licenses, contracts and internet connections deployment for all the stores.

•           Directly reporting to VP IT Verge MobiIe LLC, USA.

IT Manager at Marriott International, Dubai & Abu Dhabi

September 2016  October 2020

•           Led IT operations at Aloft Abu Dhabi (400+ Rooms) and Courtyard by Marriott Al Barsha (200+ Rooms).

•           Managed pre-opening activities for Courtyard by Marriott Al Barsha.

•           Managed network design, budget optimization, and compliance with Marriott standards.

•           Directed software and hardware changes, including ERP and HR/Payroll systems upgrades.

IT Manager at Starwood Hotels & Resorts, Karachi, Iraq, Abu Dhabi

February 2013        September 2016

•            Managed IT systems for Sheraton properties, contributing to network restructuring and software upgrades.

•            Oversaw project management for hotel IT operations, including server installations and system implementations.

•            Managed pre-opening activities for Sheraton Dohuk Hotel – North Iraq.

•            Operator changeover from Sheraton (400+ rooms) to Movenpick in Karachi and from Starwood to Marriott in Aloft Abu Dhabi Hotel (400+ rooms).

Team Leader (Technical Assistance Center, Enterprise) at Cyber Internet Services Pvt.

Ltd., Karachi, Pakistan

February 2008           February 2013

•            Led a team responsible for customer management, IT security, and server software maintenance.

•            Managed IT operations for cloud, web hosting, and email infrastructure.