Voice/SMS Carrier Relations Manager

Application ends: July 9, 2025
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Job Description

Client Overview:
The company is a telecommunication international carrier offering an exceptionally high end Voice, Data & SMS wholesale services. Its platform and technology ensures the highest quality at the lowest cost.
For over a decade, its team has been enriching this technology, making it more feature-rich and improving the quality and cost-competitiveness of all services that we provide.

Position Summary:
Your natural ability to establish strong working relationships while increasing profitability for the company is exactly what we are seeking. You are tenacious and charismatic in your approach to resolving obstacles and results-driven and action-oriented to getting the job done right. Commercially handle and manage a range of Voice/SMS accounts with the objective

Job Mode : Remote

Responsibilities/Duties:

  • Manage Global Key Accounts
  • Research and develop business opportunities with telecom carriers. Continuously seek new Customer Accounts
  • Perform Business Case Analysis; manage, review and finalize NDA’s, contracts and commercial
    agreements associated with wholesale, international and carrier relations business
  • Increase revenues and margins
  • Negotiate quarterly deals, implement, and follow up on execution
  • Perform pricing, margin enforcement, acquisition, and vendor management
  • Represent the company in all major International Telecom Conferences
  • Establish and maintain strong business relationships with wholesale telecom carriers (customers & suppliers)
  • Negotiate favorable rates with carriers
  • Achieve and exceed sales targets
  • Manage all necessary studies, analysis and cost calculations
  • Utilize cost calculation methods to develop new price offerings for the company clients
  • Manage the implementation of new carriers to the company’s network
  • Act as the subject matter expert (SME) on all issues relating to route management
  • Attend industry trade shows

Qualifications :

  • Bachelor’s degree in Business Administration, MIS, Marketing, Economics or related field.
  • 3-5 years’ experience in Carrier Relations Management.
  • Motivated, goal oriented, persistent and a skilled negotiator
  • Basic understanding and creation of Financial Models and profitability
  • Ability to analyse cost variances and trends
  • Proficient in all aspects of Microsoft Office applications.
  • Exceptional negotiation, problem solving and analytical skills.
  • Excellent communications skills, both verbal and written.
  • Ability to work in a fast paced environment.
  • Fluency in English, both spoken and written.
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