Yahya Rahman Khan
About Candidate
Network Infrastructure Engineer with 3+ years of hands-on experience in Network Management, SDWAN and Cloud Networking, skilled
in troubleshooting, system integrations, and building reliable cloud environments. Expertise in cloud and network operations with acquiring
decent experience automating deployments and improving system stability under pressure. My focus is on practical solutions that keep
systems running smoothly and help teams stay productive.
Location
Education
During my Computer Science Engineering degree at Global Institute of Engineering & Technology, I studied key subjects like Computer Networks, Cloud Computing, Software Engineering, and Cryptography & Network Security. These courses equipped me with skills in system design, cloud app management, project leadership, and cybersecurity.
Work & Experience
- Swiftly addressed network connectivity problems, consistently achieving a 95% resolution rate through prioritization and effective diagnostic methods. - Oversaw network implementation using Cisco equipment, enhancing performance by fine-tuning routing protocols and virtual network configurations. - Administered Windows Server systems and directory services, boosting user access management efficiency by 25% through refined policy strategies. - Bolstered network protection using advanced security appliances, implementing robust VPN solutions that decreased vulnerabilities by 30%. - Leveraged infrastructure-as-code tools to streamline cloud resource management, resulting in a 35% reduction in manual operations.
- Provided multi-site IT support, maintaining a 98% user satisfaction rate while consistently meeting service level agreements. - Served as the primary point of contact for network and server issues, utilizing ServiceNow for efficient ticket management and rapid problem resolution. - Specialized in hardware deployment and SAP software implementation, reducing issue resolution time by 40% through expedited installations and troubleshooting. - Ensured seamless IT operations through prompt system deployment and configuration. - Contributed to the development and implementation of IT policies, enhancing security, compliance, and overall operational efficiency. - Maintained business continuity by providing swift IT solutions for network and system disruptions.
