Michael Mrad
About Candidate
Specializing in Business Intelligence, I bridge data, strategy, and operations to deliver solutions that transform organizations.
Currently, I am applying this expertise to lead the digital transformation of Mrad Lathe Shop, where I optimize core workflows and manage the launch of Atelier M, a new 3D printing division.
Previously as a Senior BI Developer at GlobeMed Group, I designed and optimized reporting systems that supported critical decision-making in healthcare. My career path also spans data warehousing at Bank of Beirut, retail operations at ABC, and F&B management at Dunkin’, giving me a 360° view of how data intersects with business performance.
With an MITx MicroMasters in Statistics and Data Science and an MBA at ESA Business School, I combine technical expertise with business strategy to solve complex problems with a customer-centric mindset.
Location
Education
Work & Experience
• Managed the digital transformation of core workflows at Mrad Lathe Shop, enhancing inventory, quoting, job tracking, and customer follow-ups. • Implemented SKU-based inventory controls using Excel, improving replenishment accuracy and minimizing stock waste. • Launched an in-house 3D printing division, overseeing pricing, quoting, and production workflows to generate a new revenue stream.
• Led the development of advanced BI applications at GlobeMed Group. • Conducted rigorous testing to ensure performance reliability and user satisfaction. • Collaborated with cross-functional teams to streamline data workflows and meet strategic goals.
• Developed BI applications using QlikSense, QlikView, PL/SQL, MySQL, PostgreSQL, and Talend. • Conducted thorough testing to ensure reliability and functionality of BI applications. • Collaborated with ICT teams for seamless integration of BI solutions. • Implemented data security measures to ensure compliance.
• Designed and implemented ETL processes using Informatica and SSIS to extract, transform, and load data into the data warehouse. • Oversaw daily file transfers to universities and insurance companies, ensuring accurate loading and monitoring for issues. • Automated reports for various departments using Crystal Reports to improve efficiency.
• Led employee training and provided ongoing mentorship at ABC Lebanon to ensure new recruits were equipped with necessary skills and knowledge. • Handled customer inquiries and complaints with problem-solving skills in a fast-paced environment. • Adapted to changing customer demands and operational needs while maintaining attention to detail.
• Interacted with customers and team members with excellent communication skills. • Managed store opening and closing independently on a daily basis. • Handled multiple tasks in a fast-paced environment. • Adapted to changing customer demands and operational needs.