Business Applications Specialist

Job Description

About the Job
Our client is a financial holding company and a leading investment group in the insurance and reinsurance fields. The Group operates across Europe, the Middle East, Africa, and South Asia and plays a prominent role at the forefront of the industry, being part of one of the top 20 Reinsurance Brokers in the world.

Our client is looking for a Business Applications Specialist (French Speaking) who will support the IT department and all business units with issues relating to enterprise applications.

Joining their dynamic team of 1,600 members across 64 subsidiaries worldwide offers endless growth opportunities.

Responsibilities

• Analyze business process issues and suggest solutions; ensure processes align with business strategy.
• Provide ongoing maintenance of applications developed on WinDev.
• Provide support to departments using the WinDev application; troubleshoot and debug to ensure optimal performance.
• Attend meetings to conduct gap analysis and identify new business requirements.
• Participate in the evaluation and selection of newly acquired applications.
• Participate in business application projects ensuring successful and timely implementation; escalate issues as needed.
• Interact and coordinate with users in all departments to provide technical support and problem resolution.
• Collaborate with cross-functional teams to define, design, and deliver updates.
• Handle multiple projects simultaneously.
• Prioritize work to resolve technical emergencies as they occur.
• Provide programming and report writing support.
• Analyze organizational business needs, meet with users to evaluate requirements, discuss solutions, and develop plans of approach.
• Analyze and design program logic, screen layouts, reports, station criteria, and testing criteria to support the development of new or enhanced systems.
• Perform ongoing maintenance and review of application systems and programs; identify problems and develop appropriate solutions.
• Prepare program documentation to support new or enhanced systems and applications.
• Conduct user acceptance, performance stress, regression, and integration testing; make changes and corrections as needed.
• Contribute to team efforts and collaborate effectively with all departments and business units.
• Provide technical support during extended business hours and weekends for client operations.
• Stay up to date on technical trends and best practices.
• Perform other duties as requested.
• Participate in all aspects of systems design, including writing programs, testing, evaluating new processes, and implementing new applications.
• Participate in structured walk-throughs and other activities to review systems, and provide training and support.

Qualifications
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
Proficiency in French (written and spoken) is a must.
4 to 5 years of experience in a similar role.
WinDev experience is a big plus, or similar technologies like VB.net or Python.
Good SQL knowledge.