Job Description
The Product Manager will be responsible for leading the development, launch, and ongoing management of the digital insurance products, ensuring alignment with business goals and customer needs.
He/she will be actively involved in developing smart insurance solutions in the retail space, performing research and market assessment, designing new propositions, and implementing product roll-out plans in line with the client product portfolio aspirations and overarching strategy.
The candidate will have a strong background in product management, digital technology, and the insurance industry.
Responsibilities:
- Develop and execute the product strategy and roadmap for digital insurance products, including defining product vision, features, and enhancements.
- Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality digital insurance solutions on time and within budget.
- Conduct market research, competitive analysis, and customer feedback to identify market trends, opportunities, and customer pain points.
- Define and prioritize product features based on customer value, business impact, and technical feasibility, using agile product development methodologies.
- Work closely with technology teams to ensure successful implementation and integration of digital insurance products, including API integrations and data analytics capabilities.
- Monitor key performance indicators (KPIs) and metrics to track product performance, user engagement, and business impact, and iterate on product features based on data-driven insights.
- Collaborate with marketing and partnership teams to develop go-to-market strategies, positioning, and messaging for digital insurance products, and support sales enablement efforts. Develop partnership strategy for our retail products, collaborating within the team to identify target segments, customers, and opportunities.
- Develop and implement strategies to meet or exceed sales targets set by management for the 2024 portfolio.
- Provide recommendations on determining product KPIs, assessment tools and frameworks to enable effective monitoring of product performance.
- Recommend improvements on portfolio expansion opportunities and ideas to ensure alignment with pre-set strategy and targets.
- Identify existing products requiring update/improvement (i.e., new features) in coordination with portfolio analysis and reporting.
- Prepare product filing documentation to ensure alignment with internal and national policies prior to its rollout.
- Develop Product business case and recommend improvements to secure approval of the product committee and external regulators.
- Provide regular updates and reports on sales performance (tracking against budget), market trends, and competitive landscape to senior management and stakeholders.
- Stay informed about industry trends, emerging technologies, and regulatory changes impacting the digital insurance landscape, and incorporate insights into product strategy and roadmap.
Skills & Qualifications:
- Bachelor’s degree in Business, Marketing, Engineering, or related field; MBA or advanced degree preferred.
- 4+ years of experience in product management.
- Proven track record of successfully launching and managing innovative products from concept to launch in a fast-paced environment.
- Experience in working with squads, with the ability to motivate and inspire cross-functional teams to achieve shared goals.
- Excellent communication, collaboration, and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Experience with Agile development methodologies and product management tools (e.g., Jira, Trello, Product board).
- Understanding of technology and software development processes, with the ability to effectively communicate with technical teams and assess technical feasibility of product features. Familiarity with product analytics, A/B testing, and data-driven decision-making.
- Ability to thrive in a fast-paced, dynamic environment, adapting to changing priorities, and overcoming challenges with resilience and determination.
- Good knowledge of the insurance industry.