nadine daou

June 16, 1993

About Candidate

Professional Summary

·         Data visualization and analytics specialist with over 8 years of experience in IT support, humanitarian, health, and development sectors, driving strategic decision-making through interactive dashboards.

·         I am skilled in building interactive dashboards, executive reports, and data storytelling using Power BI, Tableau, Qlik Sense, Excel, and SQL.

·         Proven ability to collect, clean, and analyse data from multiple sources, transforming complex data into insights, ensuring data governance, quality, and MEAL alignment.

·         Experienced with Snowflake, Power Platform, and scalable reporting systems.

·         Developed and delivered executive-level dashboards using Qlik Sense, combining data from Snowflake and field reports to support strategic decisions, resulting in a 30% reduction in report turnaround time and enhanced donor engagement through improved impact storytelling.

·         Delivered remote capacity building and training on data literacy, ethical data use, and visualization best practices; recognized for fostering collaboration across global, cross-functional teams.

Fluent in Arabic and English; adept at working in diverse, high-pressure environments.

Location

Education

B
Bachelor of Science in Computing with Business Studies (Information Technology & Management) 2014
Arab Open University (AOU)

Work & Experience

G
Global Information Management - Data Analyst & Reporting Specialist 2022 - 2025
Medair

• Collected, cleaned, and analysed data from diverse country programs to develop reports and derive insights, using SQL for data cleaning and reporting, and validate high-volume datasets. • Designed and maintained interactive dashboards and strategic reports using Qlik Sense, improving visibility of key performance indicators and it’s user-friendly aligned with KPIs and MEAL frameworks across sectors including Cash assistance, Finance, Nutrition, and Health. • Led statistical data analysis across 12+ country programs in health, nutrition, and finance sectors. • Ensured data accuracy and integrity through training, troubleshooting, and validation protocols. • Provided technical support (for more than 12 counties/+100 users) and capacity building through Delivered remote training on ethical data practices and visualization to country teams. • Led cross-functional data projects including automation through Power Platform. • Worked with Snowflake data warehouse to centralize, query, and extract data across global programs for use in automated dashboards and impact reporting, and led initiatives on data migration, integration. • Applied strategic data storytelling techniques to present humanitarian needs, funding gaps, and intervention outcomes through narrative-driven dashboards and executive briefings.

C
Cash & Voucher Project Assistance (CVA) & IM/IT Assistant 2021 - 2022
Medair

• Managed CVA monitoring data using custom collection tools and built dashboards to visualize the project outcomes and satisfaction indicators, ensuring timely and high-quality reporting that supported adaptive decision-making. • Led data collection and analysis for post-distribution monitoring (PDM), verification, and market assessments using tools like Kobo Toolbox, ODK. • Collaborated with MEAL and CVA teams to integrate community feedback mechanisms, ensuring participatory MEL processes and increased accountability to affected populations. • Conducted data transformation and presented recommendations to support program improvement. • Created actionable statistical summaries to support program improvements. • Supported service provider assessments and blockchain-based projects. • Contributed to data integrity and security across digital platforms and tools. • Provided technical training and support on tools like Qlik Sense, ONA, and Aidonic.

B
Business Development Assistant & IT Support 2021 - 2021
SkyTec

• Designed and maintained the company’s website using Joomla Platform. • Managed client communications, outreach, and business development activities. • Provided technical support, troubleshooting Windows, networks, and software systems issues.

I
IT Technical Officer 2017 - 2021
Quick Solutions

• Installed and maintained Oracle databases and client software. • Provided training and helpdesk support for corporate systems. • Managing company and client’s websites using WordPress Platform. • Supported app deployments across Android/IOS platforms and developed user guides.

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