Hasanein Harkous

● Provided cloud architecture planning and consulting for clients across AWS, Azure, and GCP, helping define secure and cost-effective solutions ● Designed and deployed cloud infrastructure for new projects using Infrastructure as a code strategies across cloud providers ● Led cost optimization initiatives by auditing cloud usage across projects, identifying underutilized resources, and implementing rightsizing strategies, reducing monthly cloud spend by up to 30% ● Acted as technical support for multiple client environments, offering tailored solutions and quick issue resolution across CI/CD, infrastructure, and deployments. ● Collaborated with development teams to streamline DevOps processes, enhance deployment automation, and ensure best practices across microservices infrastructure.

● Developed automated release management CI/CD workflows pipeline for building and deploying microservices applications in various kubernetes environments (Dev,Stg,Prod) ● Release delivery time was reduced to 30% by implementing self-hosted runners and used appropriate Docker images ● Collaborated with QA team, Mobile team, BE and FE teams to implement code quality scanner tools resulting in 40% reduction in bug fixing ● Implemented monitoring on Infrastructure systems and applications to manage earlier incidents ● Restricted and secure access to resources by install and configure VPN, set firewall rules, IP/Port Filters ● Maintained domain name services, TLS/SSL certificates, patched security updates

● Developed automated infrastructure provisioning, updating and maintaining by using Terraform and Ansible ● Implemented ci/cd pipelines for network changes, enabling faster and more controlled deployment of configurations and updates, which reduced deployment time by 40%, minimized errors,ensured precise, and efficient network configurations ● Managing network device configurations and changes using version control systems (such as private repositories), enabling rollback to previous configurations if needed, and maintaining a version history to create an audit trail of changes ● Designing network architectures that are scalable and resilient, capable of handling growth and ensuring high availability through automated failover and redundancy strategies. ● Documenting network configurations, automation workflows, and best practices, and sharing knowledge across teams to facilitate collaboration and continuous improvement.

● Hands-on multiple vendors such as Cisco and Mikrotik routers, switches ● Configured and Managed L2/L3 connectivity sites, Microwaves/wireless links, Nat servers, PPPOE servers ● Conducting routine network health checks and proactive maintenance activities to prevent issues and optimize network performance ● Monitored Backbone Infrastructure sites, System performance, Security incidents, Network traffic flow ● Maintain a Comprehensive documenting and Reporting networking configurations, changes, and incidents ● Provided 2nd line support, leveraged in-depth technical knowledge to investigate and resolve complex network issues, ensuring minimal downtime and optimal network performance, collaborated with cross-functional teams to diagnose and rectify network-related problems effectively

● Responsible for up to 10+ servers and 150+ users, provide day-to-day business tasks ● Deploy and manage scalable Linux/Windows systems through Virtualization solutions ● Implementing automation by using ansible to managed and upgraded workstations at 4 different locations ● Configured, installed and maintained hardware and software equipments, in regularly scheduled and strategically way that lead to achieved cost reduced by 60% ● Managed support tickets, by implemented best practices for ticket management to ensure timely responses, updates and resolutions ● Improved security and disaster risk recovery procedures such as firewalls, antiviruses, distributed backups