e.a.alharbi

Senior System Support Engineer
KSA
July 7, 1989

About Candidate

Professional network and system IT Engineer with more than 10 years’ experience, strong expertly managing software and system solutions and administration background. Specialized knowledge systems building and adept in various networking concepts, providing consistently secure IT support and project management. Committed to prioritizing tasks and finding solutions to optimize operations.

Location

Education

C
Computer science specialized in Network Technology 2013
Al Khaleej Training & Education.

Network conf and design, troubleshooting and maintenance, and plan for projects. Al Khaleej Training & Education.

B
Bachelor’s degree: Network System Engineering 2021
Technical and Vocational Training Corporation

build infrastructure and domain server systems, apply the highest standards of systems and policies, prepare Cisco data centers, Cyber security.

Work & Experience

S
System Support Engineer 2014 - 2019
Alshaya Group

- Handling Onsite-off site more than 680 users & computer - Working on Linux CentOS servers and Windows servers 2012 R2, O365, installation, configuring and setting the policies - Installing Hardware POS, Switches, Servers, FW, AP - Configuring Hyper-V and VMware, Micros POS system - Project planning until the end. - Defined and updated internal policies for secure, cohesive software. - Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.

S
Senior System Support Engineer 2021 - 2024
Alshay Group

- Project planning, leading, communications, consulting, closing and documentation.  Backup and disaster recovery, ensure backup systems are properly configured for both servers and client databases, and that disaster recovery plans are up to date.  Conduct system capacity planning and upgrade initiatives to support organizational growth and technological advancements.  Design and deploy LAN, WAN, WLAN, and VPN networks. Configure routers, switches, and firewalls, ensuring security and operational standards.  Active Directory (AD) and (O365) server management: maintain, troubleshoot, and optimize Active Directory, including user accounts, permissions, and Group Policy. - Linux CentOS (Installation, configuration and backups).  Manage and configure operating systems, servers, and network components to ensure optimal functionality and security. - Managing assets and auditing IT equipment and preforming testing. - Select and implement security tools, policies, and procedures in conjunction with the company's security team as per organization SOP. - Conducted security assessments to identify potential vulnerabilities and proactively implement solutions, resulting in improved system performance and data protection. - Defined and updated internal policies for secure hardware and software. - Provide technical support and guidance to end-users and other IT team members as needed.

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