abhinav bhushan

Developed and executed a visionary product roadmap for AI-driven churn prediction capabilities, leading to a reduction of over 20,000 daily active user churn and a 20% boost in customer satisfaction. Spearheaded market research and discovery efforts to identify key customer trends, directly informing the product roadmap and driving a 20% increase in customer satisfaction scores. Conducted in-depth user interviews and competitive analysis to pinpoint pain points, integrating valuable feedback into product iterations, which resulted in a 30% enhancement in customer engagement. Monitored critical success metrics, achieving AED 1.5M in cost savings while ensuring product reliability & feature effectiveness aligned with customer needs. Led training sessions for stakeholders on new product features, resulting in a 40% increase in feature adoption rates.