Ihab Fares
About Candidate
Accomplished IT Manager with a wealth of experience in seamlessly integrating technology systems within hospital settings. Adept at project management and bringing a strong focus to healthcare operations and patient services, demonstrating expertise in chart audit/review, healthcare support, regulatory compliance, doctor/physician collaboration, and health care system training. Have a proven ability to oversee the successful implementation and continuous support of ERP systems, ensuring optimal efficiency and performance
Location
Education
Work & Experience
• Directed the implementation of SAP modules, resulting in a remarkable 20% increase in operational efficiency with reduced cost. • Collaboratively engineered tailored SAP solutions, meeting client expectations and project objectives. • Conducted comprehensive end-user training sessions, facilitating seamless adoption of new SAP functionalities. • Led system integration testing initiatives, meticulously validating the interoperability of SAP modules. • Involved in business process design for SAP modules such as Financial, CRM, Sales, Purchasing, and Production.
• Pioneered the development, planning, and implementation of the Enterprise Resource Planning (ERP) system. • Established project timelines, and assigned responsibilities, and vigilantly monitored progress, ensuring adherence to deadlines and quality benchmarks. • Evaluated current and future ERP system requirements, providing strategic recommendations to enhance system efficiency.
• Orchestrated the management of technical development and IT projects, ensuring alignment with organizational plans. • Spearheaded the implementation of innovative technologies, continually identifying opportunities to optimize IT processes. • Maintained a focus on ensuring the effectiveness, efficiency, and viability of all IT systems and technical processes. • Oversaw the delivery of IT contracts and service prices, implementing cost-control measures while upholding service delivery excellence.
• Conducted meticulous analysis of new software requests, utilizing skills in Visual C++, Vb.net, and SQL queries to create efficient and secure healthcare information systems applications. • Provided comprehensive user training, ensuring seamless adoption of new software solutions, and enhancing user proficiency and satisfaction. • Actively participated as a valued member of various IT-related committees, contributing insights to collaborative decision-making processes. • Played a pivotal role in constructing and improving robust, real-time, and scalable systems.
• Provided essential support for network software, hardware, and infrastructure, ensuring seamless operation of critical components. • Responded promptly to user queries, focusing on swift resolution of hardware and software challenges to minimize downtime. • Oversaw network infrastructure, optimizing performance to meet organizational requirements. • Delivered guidance to ensure efficient use of network resources and software applications. • Managed firewalls, enforcing security protocols to safeguard the network and sensitive information. • Collaboratively addressed complex technical issues with IT colleagues, contributing to a reliable IT environment.
